Relationship Based Care

Based on Joint Commission Resources publications, Healing Words, In-a-Blink authored by Dr. Michael S. Woods; also Caring for Patients from Different Cultures by Geri-Ann Galanti, Ph.D

 
 

 
 
Healing Words: The Power of Apology in  Medicine
CME Credits: 2.5
It is time physicians and health care organizations recognize the importance of authenticity, honesty, transparency and effective communication in delivering care and maintaining the provider-patient relationship. . .

In a Blink: Awareness, Assessment, and Adapting to Patient Communication Needs
CME Credits: 4.5
Ineffective communication is widely acknowledged as the number one root cause of patient safety issues (sentinel events) and a major driver of malpractice claims....
 
Diversity and Cultural Competence in Health Series: Principles of Diversity and Nine Lessons of Competencies in Nine Unique Cultures
CME Credits: 4.5
This series of courses is appropriate for clinical and non-clinical staff and covers principles of culturally competent care for 9 unique cultures. . .